Troubleshooting

Solutions related to troubleshooting WebTitan Cloud

Testing with nslookup
WebTitan Cloud uses DNS to filter web requests. Use the Windows nslookup tool to test if filtering is working. You will need: A website address for a ...
Wed, 31 Jul, 2019 at 11:37 AM
Access granted to sites that should be blocked
This can occur when you first setup WebTitan Cloud.  The most common cause is cached DNS entries which can be cached on your local PC or DNS server.   To c...
Wed, 31 Jul, 2019 at 11:43 AM
Whitelisting sites
As WebTitan Cloud blocks/allows requests at the domain level, it's possible to create whitelists of domains that are allowed regardless of categorizati...
Wed, 31 Jul, 2019 at 11:59 AM