Troubleshooting

Solutions related to troubleshooting WebTitan Cloud

Testing with nslookup
WebTitan Cloud uses DNS to filter web requests.  We can use the nslookup tool that comes with windows to test to see if filtering is working.  You wi...
Tue, 9 Aug, 2016 at 11:00 AM
Access granted to sites that should be blocked
This can occur when you first setup WebTitan Cloud.  The most common cause is cached DNS entries.  These can be cached on your local PC or DNS server.  To ...
Thu, 15 Oct, 2015 at 10:14 AM
Whitelisting sites
As WebTitan Cloud blocks/allows requests at the domain level, it's possible to create whitelists of domains that should always be allowed regardles...
Tue, 13 Oct, 2015 at 1:25 PM